Conflict Resolution -Episode 2

One effective approach to conflict resolution is to prioritize open communication and active listening. Rather than sidestepping or intensifying conflicts, confront them directly and positively. Express your concerns or viewpoints calmly and respectfully, while also being open to understanding the perspectives of others. Active listening goes beyond mere hearing; it entails comprehending their motivations, emotions, and needs.
58 minute 20 Second
February 28, 2024
Intermediate

Available for Starter or Higher

Conflict Resolution -Episode 2

5/5

Minimum Eligibility

Starter
One effective approach to conflict resolution is to prioritize open communication and active listening. Rather than sidestepping or intensifying conflicts, confront them directly and positively. Express your concerns or viewpoints calmly and respectfully, while also being open to understanding the perspectives of others. Active listening goes beyond mere hearing; it entails comprehending their motivations, emotions, and needs.
Duration

58 minute 20 Second

Date Recorded

February 28, 2024

Lecturer

Niladri Mahapatra

Level

Intermediate

Navigating Conflict Like a Pro: Approaches & Techniques

Ready to take your conflict resolution skills to the next level?

Part 1 provided the foundation, and now in Part 2, we’ll dive into practical approaches and techniques you can use to tackle diverse conflict situations with confidence. Learn how to:

Choose the right approach: Discover various methods like interest-based problem-solving, nonviolent communication, and win-win negotiation, and explore their strengths and applications. Navigate difficult conversations: Master techniques for addressing sensitive topics, managing emotions, and fostering productive dialogue. Facilitate solutions collaboratively: Guide others towards finding mutually beneficial solutions through effective facilitation strategies. Resolve different conflict types: Equip yourself with strategies for handling task-based disputes, relationship conflicts, and value clashes. By the end of this video, you’ll be able to: Identify and apply the most suitable approach based on the specific conflict. Navigate conversations with greater confidence and clarity. Guide individuals and groups towards collaborative problem-solving. Feel empowered to approach any conflict situation constructively.

Check out the next video in this series for preventive measures and additional tips. Together, let’s build a community equipped to navigate conflict with grace and effectiveness!

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